Issue tree
Why are the café's profits falling?
Revenue is down
Fewer customers
Smaller orders
Lower prices
Costs are up
Milk and coffee cost more
Higher rent
More staff hours
Make an issue tree
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What an issue tree is
“An issue tree, also called logic tree, is a graphical breakdown of a question that dissects it into its different components vertically and that progresses into details as it reads to the right.”
Types of problem tree
When to use an issue tree
Cause and effect
Split a “why” question into every possible reason, then check each branch.
A company
Businesses use it to find out why a number changed, like a café's falling profits.
Choosing
Once you know which branch is the real cause, you know what to fix first.
How to make an issue tree
- 1The questionWhy are the café's profits falling?
- 2Split it in twoWhy are the café's profits falling?Revenue is downCosts are up
- 3Every branchWhy are the café's profits falling?Revenue is downFewer customersSmaller ordersLower pricesCosts are upMilk and coffee cost moreHigher rentMore staff hours
Helpful resources
Questions
- What is it for?
Issue trees are useful in problem solving to identify the root causes of a problem as well as to identify its potential solutions.
From Wikipedia — Issue tree — CC BY-SA 4.0- Do I need an account?
- No. Press the button and start. It saves in this browser; sign in only if you want it on your other devices too.
- Can I print it?
- Yes. Print it from the board's settings, or pick “Save as PDF” in the print window to keep a file.