OKR tree
Objective: delight our customers
KR: reply to every message within 1 hour
Hire two support staff
KR: raise our rating from 4.1 to 4.6
Fix the top five complaints
KR: cut returns by 30%
Better size guide
Check every order before it ships
Make an OKR tree
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What an OKR tree is
“Objectives and key results (OKR, alternatively OKRs) is a goal-setting framework used by individuals, teams, and organizations to define measurable goals and track their outcomes.”
Types of goal tree
When to use an OKR tree
Goals
Set one clear objective and a few key results that show whether you got there.
With a team
Each team can see which key result its work moves.
A company
Line a company's work up behind one objective, like replying to every customer within an hour.
How to make an OKR tree
- 1The objectiveObjective: delight our customers
- 2Key resultsObjective: delight our customersKR: reply to every message within 1 hourKR: raise our rating from 4.1 to 4.6KR: cut returns by 30%
- 3The workObjective: delight our customersKR: reply to every message within 1 hourHire two support staffKR: raise our rating from 4.1 to 4.6Fix the top five complaintsKR: cut returns by 30%Better size guideCheck every order before it ships
Helpful resources
Questions
- Who came up with OKRs?
The development of OKR is generally attributed to Andrew Grove who introduced the approach to Intel in the 1970s and documented the framework in his 1983 book High Output Management.
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