Skills matrix
Skills matrix: the café team
Espresso
Latte art
Till
Food safety
Opening up
Stocktake
Mia
Tom
Aisha
Ben
Grace
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●●● can teach it · ●●○ can do it alone · ●○○ learning · – not yet
Make a skills matrix
Free · no sign-up
What a skills matrix is
“Well-implemented skills management should identify the skills that job roles require, the skills of individual employees, and any gap between the two.”
When to use a skills matrix
With a team
See who can do what at a glance, and who can teach it to others.
Work
Spot the skills you're still learning and ask to practise them, like latte art.
Planning
Find the gaps before a busy season: only Mia and Aisha can do the stocktake alone.
How to make a skills matrix
- 1List skills and peopleSkills matrix: the café teamEspressoLatte artTillFood safetyOpening upStocktakeMiaTomAishaBenGrace●●● can teach it · ●●○ can do it alone · ●○○ learning · – not yet
- 2Rate each personSkills matrix: the café teamEspressoLatte artTillFood safetyOpening upStocktakeMiaTomAishaBenGrace●●●●●●●●○●●●●●○●●●●●○●○○●●●●●○●●● can teach it · ●●○ can do it alone · ●○○ learning · – not yet
- 3Spot the gapsSkills matrix: the café teamEspressoLatte artTillFood safetyOpening upStocktakeMiaTomAishaBenGrace●●●●●●●●○●●●●●○●●●●●○●○○●●●●●○●●●–●●●●●○●○○●○○–●●○●○○–●●○●●●●○○●○○–●○○●●●●●○●●○–●●● can teach it · ●●○ can do it alone · ●○○ learning · – not yet
Helpful resources
Questions
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- No. Press the button and start. It saves in this browser; sign in only if you want it on your other devices too.
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- Yes. Print it from the board's settings, or pick “Save as PDF” in the print window to keep a file.